Custom management software for your business — CRM, ERP, dashboards and automations that do the work for you
Excel broke at your fifth teammate, Google Sheets can't keep up, off-the-shelf tools don't match your specific processes, and SAP from an implementation agency costs as much as a house. I build custom management software — CRM for clients and quotes, ERP for orders and inventory, real-time admin dashboards, automations that run themselves overnight — built exactly around your workflow, delivered iteratively in 4-12 weeks. The most concrete result: colet.app — the complete courier management software for Romania-UK routes, with 5 order sources (admin, driver, company site, customer app, WhatsApp AI agent), 1000+ orders processed weekly, 25+ optimized stops per route and full financial management.
The real problem: off-the-shelf software doesn't fit, and big agencies are too expensive
Pause for a second and think about your work day. How many hours per week do you lose copying data from one Excel to another, redoing reports that should come automatically, calling drivers or field staff to find out where an order is, generating invoices one by one? How many errors slip through because a colleague forgot to update inventory in three different places? At 5-10 people in the company, collaborative Excel suffocates. At 20-30 people with real processes, it becomes a constant source of costly mistakes. And the 4 hours a day you lose 'punching data' are worth more than the entire custom software that could do the work on its own.
Then comes the moment you look for a solution. And here begins the second problem — the management software market in Romania is split into two extremes. On one end are off-the-shelf platforms (Pipedrive, HubSpot, Bitrix24, Monday and dozens more) — useful if your processes look exactly like the average American company, but useless if you do RO-UK transport with special settlements, or run a medical clinic with specific flows, or manage orders on optimized routes with multiple stops. No matter how much you configure them, you pay monthly for 80% of features you don't use, while the 20% you actually need are missing entirely.
On the other end are ERP implementation agencies — SAP, Microsoft Dynamics 365 (NAV), Charisma, Senior. Here we're talking 50,000 to 500,000 RON licenses, plus 6-18 months of implementation with 4-8 consultants who tell you how your business should work to fit their software (instead of the other way around). The result, in 70% of cases, is software too complex for what you need, that your team doesn't want to enter, and that you use at 20% of capacity. I know stories where SAP implementation bankrupted a company before it could save it.
Between these two extremes there's an empty space — the place where you need software built around your exact processes, without endless configuration, without monthly per-user licenses, without 12 months of implementation. That's where I come in. I build custom management software in 4-12 weeks, delivered iteratively with weekly demos, paid one time (50% on confirmation, 50% on delivery), with source code handed over at the end. Your company owns the software, you don't pay subscriptions to an American vendor. If in 2 years you want changes, you make them or we make them together, without locking you to me forever.
Good management software isn't about how many features it has. It's about how many hours it frees from your work day and how invisible it becomes — a tool that does its job without you noticing it. Everything that follows on this page is about how that gets done concretely: what types of systems I build, with what real proof (colet.app), how the process looks from first call to launch, and what you can ask before deciding.
What types of management software I build
The list below covers the main module types. Almost no real project is just 'CRM' or just 'ERP' — most are combinations that reflect your company's processes. For colet.app I built all of the below in a single ecosystem with three interfaces (admin, driver, customer).
CRM for clients, quotes and communication
A single client and opportunity database, full communication history (phone, email, WhatsApp), one-click quote and contract generation, status tracking (request → quote → signed → completed). For a service business, that means never again losing a request that came in on a channel no one checked for two days.
ERP for orders, inventory and invoicing
Orders with multiple statuses, real-time inventory management (with low-stock alerts), automated invoicing with ANAF e-Factura integration, VAT and revenue reporting. For a transport or commerce business, that means knowing exactly where the goods are, who ordered them, when the money comes in.
Real-time admin dashboard
Everything happening in the company, on a single screen. New orders, current statuses, alerts, today's sales vs. last week, top clients, top products, KPIs relevant to your business. For colet.app, the admin panel has 9 screens that give the dispatcher full control over 5 simultaneous order sources.
Mobile app for the field (operator/driver/agent)
For businesses with people in the field — drivers, installers, sales agents, technicians — a mobile app (iOS+Android from the same codebase, React Native) that shows them what to do today, what changed, with photo or signature confirmation. For colet.app, the driver app has 3 simple screens that guide them along a route with 25+ stops optimized via Google Maps.
App or portal for your customer
If your service involves customers who need visibility (parcel tracking, order status, bookings), I build a separate app or web portal for them. For colet.app, the transport company's customer has a single simple screen showing where their parcel is in real time — and that reduces incoming dispatcher calls by 50-70%.
Integrations with existing software via API
The management software doesn't live alone. I connect it to what you already have: accounting software (SmartBill, Saga, Wizone, Oblio), email and calendar (Google, Microsoft 365), communication (WhatsApp Business API, SMS), payments (Stripe, Netopia, mobilPay), couriers (FAN, Sameday, Cargus). If it has a public API, I integrate it. If not, I find a way (export, ethical scraping, RPA).
Automations that run themselves
Automatic notifications when stock drops below minimum, monthly financial reports generated on the 1st of every month, nightly sync between systems, AI agents that answer common WhatsApp questions (like colet.app, where a Claude agent answers 'where's my parcel?' without anyone calling the dispatcher), automated follow-up on sent quotes.
Reports and exports for accounting/management
Monthly reports generated automatically, PDF/Excel/CSV export for accounting, settlements per driver/agent/team, weekly and monthly comparisons, trend analysis. For colet.app, the financial module covers 100% of weekly settlements to drivers, customer arrears and weekly management reporting.
Bonus on demand: Separate configuration per company (ideal for businesses with multiple branches), granular permissions (what each employee can see), full audit log (who changed what and when), automatic daily cloud backup, custom AI agents for more complex automations.
Pricing and approach
Custom management software doesn't sell on a template. Pricing is set after requirements analysis — because the difference between a simple CRM for a 10-person company and an ecosystem with 3 interfaces like colet.app is huge. The table below gives you complexity tiers as a reference before our first conversation.
Why me, not an ERP implementation agency
There are agencies that implement SAP, Microsoft Dynamics or Charisma with 4-8 consultants and 100k+ RON budgets. There are also generic platforms (Bitrix24, Pipedrive, Monday) with monthly subscriptions. Here's what you get working with me instead, for a medium or large scope project.
I've already delivered a complete ecosystem in production
colet.app is real proof, not marketing portfolio. An ecosystem with 3 interfaces (admin web 9 screens, driver app 3 screens, customer app 1 screen), 5 integrated order sources (including a WhatsApp AI agent), 1000+ orders processed weekly, 25+ optimized stops per route via Google Maps, full financial management, new company setup in under 30 minutes. I can run a live demo, not just static screenshots.
Solo plus AI — no agency overhead
I work alone, accelerated by Claude Code and modern tooling. That means fast delivery, direct communication (you talk to whoever's building, not to a project manager who then sends you the email), fair pricing. You don't pay for Pipera offices and 4 consultants warming up the phone. The cost stays 30-60% lower than agencies doing the same scope.
Custom around your processes, not platform constraints
Agencies selling ERP licenses tell you what their software can do and ask you to adapt. I ask first what processes you have and build the software to execute them. If your business has a specific flow (weekly settlements per driver with deductions from advance, or medical triage with 3 booking types, or route optimization with time windows per customer), I build exactly that.
Source code handed over, no vendor lock-in
At the end you get the full code, the cloud infrastructure (Supabase, Vercel or whatever you choose), the technical documentation. The software is your company's. If in 2 years you want to continue with someone else or in-house, you can. I stay available for maintenance and extensions, but you're not locked in. With ERP agencies, if you want to switch vendors, you redo everything from scratch.
Real case: colet.app — the complete software for RO-UK courier companies
The most concrete example I can show is colet.app — the management software for parcel transport companies on Romania-UK routes. The project is in production, used daily by real operators and real drivers, I can run a live demo with their permission.
Transport companies on Romania-UK routes worked with 5-10 uncoordinated order sources (phone, WhatsApp, web forms, referrals, field agents). Orders were noted in Excel, distributed to drivers via WhatsApp, tracked by phone, invoiced manually. At 200 orders per week the system stalled: lost orders, unoptimized routes, weekly settlements taking a full day, constant calls from customers asking where their parcel was. Off-the-shelf international logistics software was too expensive or didn't cover RO-UK route specifics.
A complete ecosystem with 3 interfaces in a single codebase: web admin panel with 9 screens (orders, dispatch, drivers, clients, financial, reports, settings), mobile driver app with 3 screens (daily route, parcel statuses, settlement), customer app with 1 screen (real-time parcel status tracking). Integration with 5 order sources (manual admin, field driver, company site form, customer mobile app, WhatsApp AI agent based on Claude Haiku that answers automatically). Route optimization with Google Maps API for 25+ stops per route. Full financial module: weekly settlements per driver, arrears per customer, automated weekly reports. New company setup in under 30 minutes.
1000+ orders processed weekly on the system, 100% financial management covered (settlements, arrears, reports), lost orders close to zero, calls significantly reduced because customers track status themselves. The system runs in production, scales for new companies (new setup in under 30 minutes), and the WhatsApp AI agent answers most status questions without involving the dispatcher. I can run a live demo of each interface with permission from the user companies.
How I work — the process from first conversation to launch
The process is clear and predictable. Here's how a typical custom management software project unfolds, from the first call to the moment your team enters the software daily and forgets Excel ever existed.
Discovery call (60-90 minutes, free)
On Google Meet or in person. You tell me what your company does, what processes you have today, what hurts every week (real bottlenecks, not generic ones), what you've tried before (software tested, agencies contacted). I ask specific questions to understand the flow. Free, no obligations. If the project doesn't fit what I can do, I tell you directly and recommend you elsewhere.
Analysis and written quote (3-5 working days)
After the call I take 3-5 days to think through the structure: what modules are needed, what integrations, what architecture (web only, web+mobile, AI agents), what team (usually just me plus you and your team for validation). You get a written quote with: module structure, clear stages with deliverables, firm pricing per stage, total timeline. No vague estimates, no 'starting from X RON'.
Confirmation and 50% deposit — start in 24-48h
If the quote works, we sign a simple contract (1-2 pages, no corporate lawyer pages), you pay 50% deposit, I start effectively in 24-48h. Repository setup, cloud infrastructure, first visible mockup in the first week.
Iterative development with weekly demos
I build in 1-2 week stages with a demo at the end of each stage. You and your team access a temporary URL, see what works, give feedback, we adjust. That means by month 2 you're already comfortable with how the software looks, you don't see it for the first time at delivery.
Launch, source code handover and support
Public launch, team training (1-3 online sessions), source code and technical documentation handover. Remaining 50% paid on delivery. 30 days of free support for inevitable post-launch adjustments. After that, optional maintenance adapted to complexity, cancellable anytime with no penalties.
Frequently asked questions
How much does custom management software cost?
Pricing is set after requirements analysis — I can't give a number before understanding what you need, because the difference between a simple CRM and a 3-interface ecosystem like colet.app is 5-10x. For orientation: a simple CRM/ERP used by 5-15 people is smaller than a complex website; a mid-size system with integrations and multiple roles enters the complex mobile app range; a full ecosystem (web+mobile+integrations+AI) is the largest category. Initial discussion is free — you get a written quote with firm pricing in 3-5 working days.
How long does development take?
Depends on scope: simple CRM/ERP 4-6 weeks, mid-size system with integrations 6-10 weeks, full ecosystem (web+mobile+AI) 8-16 weeks. We start within 24-48h after I receive the deposit. Every 1-2 weeks you see a working demo, you don't have to wait for the end.
Can you integrate with the software I already use?
Yes. I integrate with anything that has a public or private API: accounting (SmartBill, Saga, Oblio, Wizone), email (Google Workspace, Microsoft 365), communication (WhatsApp Business API, SMS gateway), payments (Stripe, Netopia, mobilPay), couriers (FAN, Sameday, Cargus). If there's no direct API, I find a way (scheduled export, RPA, ethical scraping where legal).
Do I get the source code at the end?
Yes. At delivery you get the full code, access to the cloud infrastructure (usually Supabase + Vercel or similar), technical documentation for developers. The software belongs to your company, not to me. If in 2 years you want to work with another developer or in-house, you can, without redoing it from scratch.
What about maintenance after launch?
30 days of free support immediately after launch for inevitable post-launch adjustments. After that, optional maintenance adapted to system complexity — because complex software (with multiple integrations and AI automations) has different needs than a simple CRM. The package is discussed at delivery. Important: you're not locked into maintenance, it's optional, cancellable anytime.
Can I see real proof before deciding?
Yes. I can run a live demo of colet.app with permission from user companies — you see how the 3 interfaces look (admin web with 9 screens, driver app, customer app), how the 5 order sources integrate, how the WhatsApp AI agent answers 'where's my parcel?'. Plus screenshots from other projects (Ami Tour with admin panel + driver panel, RO-VA Tours with site+multi-platform app). The demo is part of the initial discovery, free.
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Let's talk — initial conversation is free
Tell me what your company does, what processes you have today and what hurts. In 60-90 minutes I can tell you directly if I can help and how the solution would look. No obligations, no aggressive follow-up.